We’re passionate about our people. They make us who we are, and their development matters to us. Our success as a business depends on building our people’s capability. That’s why we encourage everyone to learn and grow, ensuring everyone has access to learning resources so they can keep pace with the changing needs of our customers and our business. We have invested in a world-class learning platform where self-directed learning on just about every topic can be accessed.
Leadership development
We have leadership development solutions for whatever stage in your career you are at, we have career development solutions to support you in developing your career and talent programmes aimed at different populations
Technical training for our patrols
We have great technical training for our patrols and our Customer Operations teams to ensure they are fully equipped to meet the needs of our customers
Annual AA Awards event
We are proud to recognise the extraordinary work our colleagues do across our business so we hold our annual AA Awards event, where we celebrate amazing achievements from teams and individuals and announce our prestigious Patrols of the Year and Customer Hero Awards

I wanted to make a change and get things done and just head-first into the opportunity. I’m super proud of myself. The AA is the best company ever to work for!”
SophieSuperstar of the Year

I really did not think I was going to win. I’m over the moon and couldn’t be prouder of myself and everyone around me.”
Shaun JonesPatrol of the Year 2025

It’s such an honour to be named Recovery Patrol of the Year, and take over from such a brilliant patrol. It’s a lot of weight on my shoulders but I’ll give it a good crack!"
Hayden SavouryRecovery Patrol of the Year 2025
Visit our Careers site
From the road, to our customer contact centres and Head Office, our people are ready for anything. They love the challenge of dealing with unexpected problems.
They enjoy helping customers with great products and services. And they take pride in giving the support that keeps us all moving. So, if you’re ready to go the extra mile, you’ll find a job you’ll love with us.
Recent snapshots of life at The AA

Our executive spend time on patrol

The Next Chapter Live: An experience for all colleagues
