We believe that driving doesn’t have to cost the earth. So we’re committed to reducing our impact and supporting drivers to do the same.

We’re working to reduce our emissions as much as we can and we’ve set a target to be net zero for our operational emissions by 2035.

It’s an ambitious target, as we have a large operational fleet and there is currently no like-for-like van or truck on the market that can run on alternative fuel and meet all our needs. But we’re trialling technology as it becomes available and investing in innovation that reduces our impact. We’re also partnering with others to help develop the tech that’ll make it easier to transition to electric and lower carbon emission vehicles.

Greenhouse gas emissions (tonnes CO2e)

  FY20 FY21 FY22 FY23 FY24
Scope 1 40,500 33,621 34,016 35,476 36,434
Scope 2 2,395 1,777 1,675 1,184 933
Scope 1 & 2 42,895 35,398 35,691 36,600 37,367

Supporting the wider transition to electric vehicles

We’re committed to supporting those who want to make the switch to electric, to help reduce Britain’s carbon footprint. From teaching the next generation to drive, to helping to keep charge points working, we’re here to give drivers confidence at all stages of their EV journey.
  • We have the largest EV trained Patrol force in the country. 100% are Level 1 trained, and we continue to invest in Level 2 and in the future level 3 EV training.
  • We have a wide range of tools and equipment to help EV customers at the roadside and are achieving a roadside repair rate in excess of 80%, not far behind that of petrol and diesel.
  • We’ve launched EV insurance, which provides cover for the top 5 insurance concerns raised by drivers.
  • Our Driving School now offers electric tuition cars for Driving Instructors.
  • Drivetech, our driver education business, has developed a course for people who are new to driving electric or are thinking of making the switch – to support them in using EVs safely and efficiently.
  • We’re a sponsor and partner of the EV Café – the leading campaign group within the fleet industry, championing net zero initiatives and the transition to EVs.
  • We also provide support for many Chargepost Operators (CPOs) to help keep them online and make sure EV drivers have access to chargers.
Lighthouse

Reducing waste and conserving water

Zeroing in on our workplace waste: For the fifth ear running we’ve hit our ‘zero workplace waste sent to landfill’ goal. Workplace waste decreased slightly in FY24 and we’re pleased to report a 59% drop compared to FY20.

Tackling waste collected by patrols: Our roadside patrols have to deal with hazardous and non-hazardous waste, such as vehicle batteries, on a routine basis. We take our responsibility for dealing with this waste seriously and work closely with responsible suppliers to do this.

Conserving water: Water is a scarce resource, and we understand the importance of preserving it. We now measure our water consumption for a selection of our major workplaces covering operations in Basingstoke, Cheadle, Newcastle, Oldbury and London.